We offer refunds on full-priced items purchased online, except cut fabric. We do not offer refunds on sale items.
We do not offer returns or exchanges on cut fabric, so please choose carefully.
We offer exchanges and credits on sale items, except items in our Final Sale section. Returns must be notified within 5 days of receiving your goods.
We offer exchanges and credits on full-priced and sale items, except items in our Final Sale section. Returns must be notified within 5 days of receiving your goods.
We would require your items being returned to us within 14 days of receiving your goodies as stock can be limited.
If we receive the items after 14 days only credit will be offered on full priced items
Items to be returned must be in 100% new condition, unworn, unwashed, and with tags attached.
For exchanges within Australia, we charge AUD$14 for redelivery.
If you have an account, login, go to Returns and follow the steps for returning/exchanging items.
If you do not have an account, email hello@surfaceart.com.au or call (02) 9659 9176.
Credit notes are valid for six months from date of issue.