Lucy Tote - Bright Flowers

We wash-test every fabric before cutting to ensure colourfastness and compliance with industry shrinkage standards (less than 2-3%).

Care Instructions

• Wash: Cold gentle hand wash with mild detergent. If you put the item in a washing machine we recommend putting in a delicates bag on a cold wash with mild detergent. Wash inside out with like colours.
• Do Not: Wring, twist, bleach, soak, or rub.
• Dry: Line dry flat in the shade. Do not tumble dry.
• Iron: Cool iron on the reverse side.
• Always refer to the specific care label on your garment.

Special Note: Denim
Our denim is designed to fade and soften beautifully over time. Please wash separately. As the fabric is woven from mixed indigo and white yarns, you may notice natural lines appearing at the seams—this is a characteristic of authentic denim, not a fault.

Disclaimer
Please follow these instructions carefully. We cannot accept responsibility for damage caused by unsuitable detergents or incorrect laundering.

Dispatch Times

• We aim to dispatch orders same day Monday - Thursdays
• During sale periods, please allow a little extra time.

Shipping — Australia

• Standard: $10 flat rate (free for orders over $150).
• Express: $15 flat rate.
• Sent via Australia Post.

Shipping — New Zealand

• Flat Rate: AUD $25 via Australia Post.
• Note: If postage is less, we’ll refund the difference. If it’s more, we’ll contact you before dispatch.

Shipping — International

• Flat Rate: AUD $50 via registered air mail (ships to most destinations).
• Note: If postage is less, we’ll refund the difference. If it’s more, we’ll contact you. Customs duties are not included.

Returns & Exchanges
We offer refunds, exchanges, or credit notes on full-priced items.

• Timeline: Notify us within 5 days of receiving your order; return within 14 days.
• Late Returns: After 14 days, store credit will be offered on full-priced items.
• Exceptions: Cut fabric is final sale (no returns). Sale items may be exchanged or credited (unless marked Final Sale).
• For full details, view our Returns Page.