Dispatch Times
- We aim to dispatch orders within 2–3 business days.
- During sale periods, please allow a little extra time.
Shipping — Australia
- Standard: $10 flat rate (free for orders over $150).
- Express: $15 flat rate.
- Sent via Australia Post.
Shipping — New Zealand
- Flat Rate: AUD $25 via Australia Post.
- Note: If postage is less, we’ll refund the difference. If it’s more, we’ll contact you before dispatch.
Shipping — International
- Flat Rate: AUD $50 via registered air mail (ships to most destinations).
- Note: If postage is less, we’ll refund the difference. If it’s more, we’ll contact you. Customs duties are not included.
Returns & Exchanges
We offer refunds, exchanges, or credit notes on full-priced items.
- Timeline: Notify us within 5 days of receiving your order; return within 14 days.
- Late Returns: After 14 days, store credit will be offered on full-priced items.
- Exceptions: Cut fabric is final sale (no returns). Sale items may be exchanged or credited (unless marked Final Sale).
- For full details, view our Returns Page.
